Challenging behaviour can cause great concern and be due to factors such as anxiety, neglect, abuse, learning disabilities and conditions like dementia.
This course will equip you with knowledge of the causes of challenging behaviour as the first step towards finding ways to support individuals and manage their behaviour.
You will learn how to recognise changes in individuals that may indicate an episode of challenging behaviour, the importance of non-verbal communication and how reflection on an incident can assist in managing future behaviour.
It will help prepare you for work in a range of public sector settings such as healthcare, social care, housing and education.
Follows on from Working with Challenging Behaviour and Resolving Conflicts in the Classroom