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On deciding the course that you wish to pursue, you will need to complete and apply, by submitting an application form.

• Upon submission, you will receive an acknowledgement email, confirming that the application has been received by the Institute.
• You will be invited for an assessment, usually within a few weeks following submission of the application form.

Your assessments will take approximately an hour and this will be followed by a one-to-one interview with the subject tutor, where you will be able to ask questions about the course, discuss days/times of the course and subject suitability.

Some courses require for us to conduct an interview. This is nothing to worry about, it is simply for you to meet your subject expert, who can help you decide if the course is right for you by ensuring the following:

• You are enrolled on the right course, in order for you to achieve
• Identify any additional help you might need when studying on the course
• Payment of the correct fee to join the course
• Time that will need to be committed both in and out of class
• Extra costs that you may incur, such as books and equipment
• Discuss what financial support you may be eligible for
• Consideration for any childcare arrangements
• Confirmation of your personal details and documents

If your course requires for you to have an interview, we cannot take your enrolment without it

• If your course requires an interview you will receive an invitation letter, informing you on what you will need to bring with you on the day.
• This may include proof of identity and residency in the UK/EU, asylum or refugee papers.

• UK /EU passport
• Biometric Residence Permit (BRP)
• Application Registration Card (ARC)
• Evidence of pre-settled or settled status
• Current Passport
• Current photo driving licence
• BRP Card
• ACR Card
• Freedom Pass
• Bank/Credit Card
• National Insurance Card

• You can get support during assessment/ interview process- please inform us prior to your appointment (i.e. as soon as you receive appointment confirmation) so that we can arrange assistance when you arrive at the Institute.
• You can also receive support in the classroom; if you feel you would benefit from the extra help. You can discuss that with the subject tutor during your initial meeting who will direct you to see one of our Learner Support Assistant who will carry out a short assessment to see how best we can support you so you can achieve the best results.

• There will be a lot of support throughout your time with us, starting from the moment you complete your enrolment, when you will be given an opportunity to talk to an advisor from our partners Work Redbridge.
• Work Redbridge will offer an initial Information and Guidance session to support your progression into employment.  
• Advisors from Work Redbridge visit the Institute several days a week, to give one to one support in your job search to help you in finding employment.
• We also have wide range of short employability workshops taught by experienced tutors in our employability hub, which run throughout the academic year.

• You may be entitled to a fully funded course; however, this depends on the type of course and your current circumstances.
• Speak to our Learner Experience Team if you need more information or need help assessing your eligibility for funding.  

• For eligible learners on adult skills funded courses, are able to get financial assistance towards tuition fees, travel expenses
• You must have a household income of less than £26,000 gross per year or in receipt of a means tested benefit. 
• You may also benefit from an instalment plan to assist with fees management. You will be required to sign an agreement and pay half of the fees upfront and the rest on the monthly basis.  The full balance will have to be paid before course completion. You will also need to pay the balance even if you decide to not to attend the course any longer.

• The Institute has limited parking spaces, operating a pay and display system at the Gants Hill campus only.
• You can either phone and pay or pay at the machine.
• Parking charges, and payment methods are displayed in the car park.

• We have a number of disabled bays for blue badge holders at the Gants Hill campus
• Once you have parked your car in the dedicated bay, you will need to bring your Blue Badge to Reception for your car details to be entered into the System.
• The Blue Badge can only be used by the person to whom it is issued.